Legal notice

This website and online store are operated under the business/store name velvetcaviarx.shop.

This Legal Notice provides general information concerning the operation and use of our Shopify store.

Store Operator

Business/Store Name: velvetcaviarx.shop
Customer and Legal Contact Email: info@velvetcaviarx.shop

All formal enquiries regarding purchases, store policies, intellectual property, privacy, customer complaints, or legal matters should be directed to the contact email above.

Website Purpose

velvetcaviarx.shop operates as an online retail store offering consumer products, including women's fashion clothing.

Products may include dresses, mini dresses, skirts, denim jeans, fashion trousers, fitted pants, and related women's apparel and accessories.

Product availability may change without notice.

Australian Consumer Law

Where the Australian Consumer Law applies, goods supplied to consumers are subject to statutory consumer guarantees.

These guarantees may provide remedies where products are faulty, unsafe, materially different from their description, not of acceptable quality, or otherwise fail an applicable guarantee.

A website's terms, warranty, refund policy, or final-sale description cannot remove statutory consumer rights that cannot legally be excluded.

Nothing published on velvetcaviarx.shop is intended to exclude, restrict, or modify any right or remedy that cannot lawfully be excluded.

Website Information

We make reasonable efforts to keep website information accurate and current.

However, information concerning products, prices, stock availability, promotions, measurements, colours, photographs, delivery estimates, and other website content may occasionally contain errors or require updating.

Where an error affects an order, we will address the matter in accordance with applicable law.

Product Images and Colours

Product photographs are provided to help customers understand the appearance and characteristics of products.

Actual colours may vary slightly due to:

• screen settings;
• display technology;
• lighting conditions;
• photography;
• manufacturing variation; or
• device configuration.

Such minor differences do not affect any legal rights available where a product is materially different from its description or otherwise fails an applicable consumer guarantee.

Intellectual Property

Unless otherwise stated, original text, store graphics, layout elements, and other proprietary material published on this website may be protected by copyright, trademark, or other intellectual property laws.

No material may be copied, reproduced, modified, distributed, republished, commercially exploited, or used in a misleading manner without appropriate authorisation or another lawful basis.

Third-party trademarks, product names, logos, and other intellectual property remain the property of their respective owners where applicable.

Unauthorised Use

You must not use this website:

• for unlawful or fraudulent purposes;
• to distribute malware or harmful code;
• to attempt unauthorised access to systems or data;
• to interfere with normal website operation;
• to impersonate another person;
• to infringe intellectual property rights; or
• in any way prohibited by applicable law.

External Services and Links

Our website may use Shopify and other third-party technology, payment, analytics, delivery, or service providers.

The website may also contain links or integrations that direct customers to third-party services.

Independent third parties may maintain their own terms, policies, and privacy practices.

Privacy

Personal information collected through the website is handled in accordance with our Privacy Policy and applicable privacy requirements.

Where the Australian Privacy Act applies, the Australian Privacy Principles establish rules concerning matters such as collection, use, disclosure, security, access, correction, and overseas disclosure of personal information.

Customers should review our Privacy Policy for more information.

Returns and Refunds

Our Return and Refund Policy describes our voluntary return arrangements and procedures for requesting assistance with faulty, damaged, incorrect, or unwanted products.

Our voluntary return conditions operate in addition to applicable statutory consumer rights and do not replace them.

Shipping

All orders are eligible for free standard shipping under our current Shipping Policy.

Our estimated delivery timeframe is 15–20 days.

Customers should review the Shipping Policy for additional information concerning delivery, tracking, address errors, delayed shipments, damaged parcels, and related matters.

Limitation of Liability

To the maximum extent permitted by law, velvetcaviarx.shop does not accept liability that may lawfully be excluded.

Nothing in this Legal Notice excludes, restricts, or modifies liability, statutory guarantees, consumer rights, or remedies where doing so would be prohibited by applicable law.

Governing Law

For transactions involving Australian consumers, applicable Australian consumer protection laws may apply regardless of provisions contained in website terms that would otherwise attempt to exclude mandatory statutory rights.

The Australian Consumer Law is contained in Schedule 2 of the Competition and Consumer Act 2010 and provides national consumer protections.

Complaints and Disputes

If you have a complaint relating to an order, product, refund, delivery, privacy matter, or website issue, please contact us first.

We will review complaints based on the information provided and attempt to resolve legitimate customer concerns appropriately.

When contacting us regarding an order, please include the relevant order number and sufficient information to allow us to investigate.

Changes to This Legal Notice

We may update this Legal Notice periodically to reflect changes to our website, business operations, policies, or legal requirements.

The most recent version published on the website will apply from its effective date, subject to rights or obligations that cannot lawfully be changed retrospectively.

Contact Information

For legal notices, customer enquiries, complaints, privacy enquiries, returns, refunds, and other store-related matters:

Business/Store Name: velvetcaviarx.shop
Email: info@velvetcaviarx.shop

Last Updated: 15 August 2026